Privacy Policy
Last updated: November 30, 2025
1. Information We Collect
Personal Information
When you create an account or use our Service, we may collect:
- Account Information: Name, email address, password
- Profile Information: Athletic stats, academic information, graduation year, sports played
- Contact Information: Phone number, address (optional)
- User Role: Parent or Student Athlete designation
Automatically Collected Information
When you use our Service, we automatically collect:
- Usage Data: Pages visited, features used, time spent on site
- Device Information: IP address, browser type, operating system
- Cookies and Tracking: See our Cookie Policy for details
User-Generated Content
Content you voluntarily provide:
- College lists and recruitment notes
- Partner reviews and ratings
- Success stories and testimonials
- Forum posts and comments (if applicable)
2. How We Use Your Information
We use your information to:
- Provide the Service: Create and manage your account, enable features like college tracking
- Personalize Experience: Show relevant colleges, customize recommendations
- Communication: Send important updates, newsletters, and notifications (with your consent)
- Improve the Service: Analyze usage patterns, fix bugs, develop new features
- Safety and Security: Detect fraud, prevent abuse, enforce our Terms of Service
- Legal Compliance: Comply with applicable laws and regulations
3. Information Sharing and Disclosure
We May Share Information With:
Service Providers
Third-party companies that help us operate the Service (hosting, analytics, email services). These providers are contractually obligated to protect your information.
Verified Partners
Only with your explicit consent, we may share your profile with verified recruitment agencies or service providers you choose to contact.
Legal Requirements
If required by law, court order, or to protect our rights and safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified of any such change.
Publicly Available Information
Information you choose to make public (such as success stories, reviews, or public profiles) will be accessible to other users and may be indexed by search engines.
4. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (HTTPS/SSL)
- Encrypted storage of passwords and sensitive data
- Regular security audits and updates
- Access controls and authentication
- Monitoring for suspicious activity
5. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Data Portability: Receive your data in a portable format
- Opt-Out: Unsubscribe from marketing communications
- Restrict Processing: Limit how we use your data
- Object: Object to processing of your personal data
How to Exercise Your Rights
To exercise any of these rights, contact us at privacy@ncaascholarshipguide.com or use your account settings.
European Union Users (GDPR)
If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). We comply with GDPR requirements for EU users.
6. Children's Privacy
Our Service is designed for student-athletes aged 13 and older. We comply with the Children's Online Privacy Protection Act (COPPA).
- Users under 13 are not permitted to create accounts
- Users aged 13-17 should have parental consent
- Parent accounts allow parents to manage their children's information
- We do not knowingly collect data from children under 13
If we learn we have collected information from a child under 13, we will delete it immediately. Please contact us if you believe we have such information.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service.
- Active Accounts: Data retained while account is active
- Deleted Accounts: Most data deleted within 30 days
- Legal Requirements: Some data retained longer if required by law
- Backup Systems: Data in backups deleted according to backup retention schedule
9. Third-Party Links
Our Service contains links to third-party websites (college websites, partner sites, etc.). This Privacy Policy applies only to our Service.
We are not responsible for the privacy practices of third-party sites. We encourage you to read their privacy policies before providing any information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Email notification to registered users
- Prominent notice on our website
- Update to the "Last Updated" date at the top of this policy
Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices:
- Privacy Email: privacy@ncaascholarshipguide.com
- Data Protection Officer: dpo@ncaascholarshipguide.com
- Support: Contact Form
Thank you for trusting Play2College with your information.